Privacy

Privacy Policy

Effective Date: May 12, 2025

At Beyond the Curb Landscaping (“BTC,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through other channels including SMS/text messaging, email, or phone.

1. Information We Collect

We may collect personal information in the following ways:

A. Information You Provide Directly:

Full name
Email address
Phone number
Property address
Service requests or inquiries
Payment and billing information (processed via secure third-party platforms)

B. Information Collected Automatically:

When you visit our website, we may collect:

IP address
Browser type and version
Pages visited and time spent on site
Device type
Cookies and tracking data (see Section 7)

C. Communication Data:

If you contact us via text message, email, or web forms, we may retain the content of your communications for service delivery, quality assurance, or follow-up purposes.

2. How We Use Your Information

We use your information to:

Deliver landscaping services tailored to your property and preferences
Provide quotes, invoices, and appointment reminders
Improve customer support and service quality
Share promotional offers, seasonal care reminders, and updates
Conduct surveys or request feedback on service satisfaction
Comply with legal obligations and enforce our service policies

3. Text Messaging Consent and Control

By providing your phone number, you consent to receive SMS/text messages related to your services and BTC updates. Message frequency varies by interaction. You may opt out at any time by replying “STOP.” Standard message/data rates may apply.

For help, reply “HELP” or contact us at info@beyondthecurb.com or (404) 944-6696.

4. Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share data with trusted third-party service providers only to help us:

Deliver SMS or email communications
Process payments securely
Maintain website functionality and security

All vendors are contractually obligated to protect your data and use it solely for services on our behalf.

5. Data Retention and Security

We retain your information only as long as necessary for service delivery, legal compliance, or customer support. We implement appropriate physical, technical, and administrative safeguards to protect your data against unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access or update your personal information
Request deletion of your data (subject to legal or contractual obligations)
Withdraw consent for marketing communications

To make a request, email info@beyondthecurb.com or call (404) 944-6696.

7. Cookies and Tracking Technologies

Our website uses cookies to:

Improve user experience
Analyze website traffic and performance
Remember your preferences

You can manage cookie settings in your browser. Note that disabling cookies may affect website functionality.

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before sharing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe a minor has provided us information without parental consent, please contact us and we will take appropriate steps.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the new effective date. Continued use of our services constitutes your acceptance of the revised policy.